Father Carpenter is looking for an experienced Sales & Account Manager to grow our wholesale coffee business in Berlin and beyond.

This is a sales role. We are looking for someone who enjoys winning new business, the emotional rollercoaster of rejection and approval, building relationships and turning good conversations and empathy into long-term accounts that everyone benefits from. 

The role

You will take responsibility for developing and managing Father Carpenter’s wholesale customer base; from identifying and approaching new customers through to onboarding, account management and long-term growth.

You’ll be expected to get out into the market, know who is opening what, identify businesses we should be working with and make contact.

Your responsibilities will include:

• Proactively finding and winning new wholesale coffee accounts
• Building a strong sales pipeline and consistently following up on leads
• Visiting cafés, restaurants, hotels and other potential partners
• Presenting and selling Father Carpenter coffee
• Organising tastings, meetings and product presentations
• Negotiating and closing new accounts
• Onboarding new wholesale customers
• Managing and developing existing accounts
• Identifying opportunities to increase volume and deepen customer relationships
• Maintaining a clear overview of leads, opportunities and account activity
• Working closely with our coffee and operations teams to ensure customers receive excellent service

Who we’re looking for

Previous experience selling coffee is essential, as we can’t afford to teach from zero up unfortunately. An understanding of they specific product we sell and also tried and tested sales techniques are what we are after. 

You should already understand the coffee industry, the products you are selling and the businesses you will be approaching. Ideally, you have an existing network within coffee, hospitality or the Berlin restaurant and café scene.

More importantly, you need to be a salesperson.

You are persistent without being irritating. You follow up. You are organised enough for a CRM system to not be useless. You pick up the phone. You walk through the door.

You should be:

• Experienced in coffee sales, wholesale coffee or coffee account management
• Based in Berlin
• Commercially minded and target-driven
• Confident approaching businesses and starting conversations from scratch
• Highly organised with follow-ups and account management
• Comfortable working independently and taking ownership of your pipeline
• A strong communicator and relationship builder
• Persistent, resourceful and comfortable with rejection
• Genuinely knowledgeable and interested in coffee and hospitality

About Father Carpenter

Father Carpenter began in Berlin in 2014 and has developed into one of the city’s established coffee and hospitality businesses.

We care deeply about coffee, but we also care about running good businesses. For wholesale customers, that means providing excellent coffee alongside reliable service, training, knowledge and a partnership that actually helps their business.

We are now looking for someone who can take that offering to more customers and build the next stage of our wholesale business.

Interested?

Send us your CV together with a short introduction explaining your previous experience in coffee sales, the types of accounts you have worked with and why you think you would be a good fit for Father Carpenter.

Location: Berlin
Position: Sales & Account Manager
Industry: Specialty Coffee / Hospitality
Experience: Previous coffee sales experience required