Journal

  1. Workplace systems and information recall

    A system that develops in a café that deals with a certain area of the business is a lifesaver, if absorbed, accepted, and consistently implemented by the staff. It allows for a fluid flow and reduces the static movement that stresses staff, annoys customers, and inhibits business development – both reputational and monetary. 

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  2. Constitutive power of language and hospitality: Customer vs. Guest

    Through giving up parts of one’s privacy for one another, human-beings have been building stable friendly relationships with each other. Thus, the relationship between a host and a guest is per se rooted in reciprocity and mutual consideration.
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